About Us

Training Solutions

Contact Us

Your Investment

Our Clients

MTC has amassed vast training experience gained over the past 17 years covering a large variety of Industry sectors.

• Government - Local & National
• Construction Industry
• Pharmaceutical Industry
• Oil & gas
• Agricultural
• Retail
• Service Industry
• Sports Industry
• Personal Development

Here you will find a small selection of “Cased Studies” that will give you an incline into he type and size of projects that we can handle.

However, these are only a small selection. Many of our clients work on sensitive projects due to the nature of their business and it would be improper of us to list them here in a public web site.

Additional case Studies and Client Testimonials can be viewed upon request

Scottish Parliament

The Situation

A new beginning for the Scotland was ushered in when the Scottish Parliament convened for the first time in 200 years, back in 1997. While the debates covering subjects such as Law, Human Rights, Education and Social Issues began in earnest – many conducted in the same way and with the same vigour as those carried out all those years ago when the parliament last sat – an important factor had altered in this modern era – methods of communications. Computers, telephones, faxes and e-mails did not exist 200 years ago, even if the art of debating did!

So the Parliament had a major, practical and functionality issue to overcome immediately upon reconvening after 200 years: How to communicate, record and disperse questions that arose in the Parliament, out to the respective Civil Service departments - for answers, explanations and feedback in a timely and effective manner?

The Solution

Scottish Parliamentary Questions (SPQ) a documentation management system based around Microsoft Outlook, where questions raised in the Parliament were logged and sent to the appropriate Scottish Executive departments for answers and explanations, with the responses being collated returned to the specific Ministerial Department upon completion.

MTC’s experience with Microsoft Exchange Server and Microsoft Outlook saw us involved with the internal Parliamentary and Executive team charged with the development of the SPQ system; working on areas that included the design and functionality of the SPQ software through to the testing of the finished system and the design of user training courses and materials.

The SPQ document management system is still in use today a number of years on and forms an important part of the Parliament’s day to day business practice.

Canon UK

The Situation
What is now commonplace in many larger organisations and in our High Streets was until a few years ago rare – The Colour Photocopier / Scanner / Printer
With the advent of the Digital Copier and Colour Printing Technology becoming more reliable, Canon released their CLC Range of Copiers in the UK. While the opportunities for unit sales were obvious (how many business applications would benefit from colour documentation reproduction rather than B&W?) Canon faced an unusual problem – How to give their experienced Direct and Dealer Sales Force IT knowledge and demonstration skills that would allow them to be confident in dealing with IT Directors and Network Managers - who would now be involved in the purchasing cycle due to the CLC’s being regarded as IT equipment (the CLC connected to networks via a device called a RIP) rather than general Office equipment?

The Solution
MTC were contracted to deliver a bespoke 2-day intensive course for each Canon Region and every Canon authorised dealer throughout the UK.
The course was a combination of:
Technical – What are networks? How do they work? How will the CLC connect to them?
Application Software – How to demo the CLC’s abilities by scanning in pictures & creating documents using MS Word & PageMaker.
IT specific sales training – How to approach IT departments / managers. Typical purchasing policies and acknowledged sales methodologies in the IT Industry.

Over the period of 10 months, the 2-day course ran twice a week throughout the UK, giving Canon’s staff the knowledge and confidence to sell their new flagship range of copiers to UK Industry.

CJ Lang & Son (SPAR Chain Owners & Distributors)
 

The Situation
When an organisation decides to upgrade its entire software system and applications, the need for exact timings and precise control comes to the front. With its entire IT department focussed on ensuring a successful roll-out CJ Lang turned to MTC to organise and deliver the end user training on the new application and specialist software programs.
 

The Solution
Working closely with CJ Lang staff, MTC quickly implemented a training program to cover all of the standard desktop application programs chosen by the company, incorporating Foundation level knowledge at on end of the scale through to the Advanced courses required by the Power Users at the other end.
The training was delivered to ALL members of staff involved with the new updated systems, including Directors, Regional and department Managers.
As part of the above project MTC also wrote and delivered numerous courses on CJ Lang’s specialist Stock Control and Monitoring system – Cognos Powerplay.
 

MTC’s relationship with CJ Lang goes back many years and we are pleased to say we are still delivering various training courses for them on an on-going basis