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	Delivered to Improve Performance


	Why Invest in Training?

That’s right - INVEST! Training and Staff Development should result in:

Skills improvement
Knowledge enhancement
Attitude betterment

All of which add up to better, more efficient, Confident Staff.

For your company or organization - the improvement in staff performance and moral will result in INCREASED Productivity, INCREASED Profitability and a REDUCTION in Costs -

All of which means that training IS an INVESTMENT and not an expense.


	Increase Turnover & Profitability

		Knowledge @ Work’s Sales Training is directly aimed at improving performance. For example: What would it mean to your bottom line if your salesforce’s face to face visits improved by as little as 5%? What if their visit to quotation ratio improved from 4 visits = 1 quote - to 3 visits = 1 quote? What if closing the sale and winning the business improved from 3 quotes = 1 sale- to 2 = 1 sale? Modern sales people need to run their territory like their own business. They need to understand the Psychology of selling as well as the “techniques”. What if the cost of a refresher course - filled with exciting, profit making processes was far outweighed by the increase in your bottom line? Wouldn’t that be some INVESTMENT?


		Improve Staff moral & Leadership Skills

	Knowledge @ Work’s Leadership & Team Motivation Training uses Sports Psychology methods and techniques designed to improve your teams (and company’s) performance. For example: What improvements in performance could you envisage if your management team employed the same coaching process and communication methods as used by the Sports Industry’s top elite? How beneficial would it be if your staff understood their own psychology and used it to stay focussed, motivated and energized? Would increased performance and attitude benefit you and your customers? Of course it would and the “return on investment” would be almost instantaneous - fewer absences, improved performance and increased moral. Wouldn’t that IMPROVE your bottom line?


	Can IT and Systems Training be an Investment?

Knowledge @ Work’s IT Training is designed specifically to be cost effective and be self financing. For example:

6 members of staff take a training course on using a Spreadsheet.
If what they learn on the course saves the delegates as little as 15 minutes the next time (and therefore every other time) they use the program - the return on your investment will be paid back in under 10 weeks.

But leaving you with efficient users of the program in question - increased performance - reduced mistakes and a BIG saving in Time.

Wouldn’t that INCREASE Productivity and Performance?


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